Hilton Garden Inn Chicago Downtown/Magnificent Mile, Chicago
About the Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile, a 3-star hotel in the 23-story beige high-rise in River North neighborhood, offers
Modern Room Amenities
Guestrooms at Hilton Garden feature city views,
Authentic Grill Dining
The
Pool and Fitness
The 12th-floor
Downtown Chicago Location
The Hilton Garden Inn sits two blocks from
Select your room type
Price and Room Availability Calendar
Getting around
Available transportation options
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Indoor swimming pool
Room features
- Air conditioning
- Heating
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
I had a pleasant stay overall, enjoying the hotel's proximity to local attractions and clean accommodations. The room was cozy, though a bit small for my liking, and the check-in staff were quite accommodating. However, the elevators were slow, and my experience with the front desk manager was less than ideal. Still, I would recommend this hotel for its clean environment and welcoming ambiance.
I had a real mix of experiences at this hotel. On the upside, the location is fantastic, right in the heart of downtown, making it easy to explore the area. The room was comfortable and clean, which was great for unwinding after a busy day. However, I faced some challenges with service, including delayed check-in and a lack of responsiveness from the staff. Overall, while I enjoyed certain aspects, I was left frustrated by the service experiences.
I had mixed feelings about my stay at this hotel. The location is excellent, making it easy to explore nearby attractions, and the room size was spacious, but the overall experience was marred by service issues and cleanliness. Management could improve how they handle guest concerns, and I encountered some maintenance issues that left me disappointed.
The hotel offered a decent stay with very clean accommodations and a great location near the Weber Grill, which was a big plus for meals. However, we encountered several issues with customer service and cleanliness that detracted from our experience, particularly with the parking costs adding up unexpectedly.
I had a mixed experience at this hotel. The location is a big plus with loads of dining options nearby, and I found the rooms to be clean and comfortable. However, the service was lacking, especially in housekeeping, and the breakfast left much to be desired. Overall, it might be worth considering alternatives for my next stay.